Hardware-Centric Privacy Commitment

1. Total Control Over Your Data

Tag-r applies the same privacy-first principles from our hardware wallets to data handling. We collect only what is strictly necessary, allowing you to maintain full control of your personal information.

Information We Collect:

Order Details: Contact and shipping info required for delivery
Payment Information: Transaction verification data needed to process purchases
Support Data: Minimal information to provide firmware updates and technical support
Operational Insights: Anonymous metrics to improve device performance

Information We Never Access:

Private keys or recovery phrases
Wallet addresses or transaction history
Account balances or portfolio data
Financial information beyond necessary payment details

2. Minimizing Data for Maximum Security

Our security philosophy prioritizes collecting the least data required rather than monitoring extensively, ensuring your privacy is safeguarded by design.

Data Handling Practices:

Encrypted online forms for all user input
Secure communication channels for support inquiries
Privacy-focused session management

Protection Measures:

IP anonymization for all analytics
End-to-end encryption for transmissions
Regular security audits and updates

Trusted Partners:

Third-party vendors vetted for strict privacy compliance
Mandatory encryption standards for all data exchange
Continuous oversight of partner security practices

3. Purpose-Limited Data Usage

All collected data serves clear and specific functions aimed at enhancing your experience with Tag-r devices.

Operational Uses:

Order processing and delivery coordination
Device registration and personalized support
Notifications for critical firmware updates
Distribution of security alerts

Security Uses:

Detection and prevention of fraudulent activity
Device authentication and validation
Monitoring and improving service quality

Development Uses:

Enhancement of features based on user requirements
Quality assurance and performance testing
Optimization for better user experience

4. Controlled Data Sharing

Data is only shared with essential partners required to provide services, with strict transparency and oversight.

Service Partners:

Payment processors for secure transactions
Logistics providers for reliable delivery
Cloud infrastructure providers for secure storage

Transparency Commitment:

Clear disclosure of all data-sharing activities
Regular policy reviews and updates
Prompt notifications for major changes

5. Enterprise-Level Security Measures

Data security follows the same rigorous standards applied to our hardware products.

Encryption:

SSL/TLS encryption for data in transit
Encryption for all stored customer data
Secure credential and access management

Access Control:

Role-based permissions
Multi-factor authentication for staff
Regular review of access privileges

Physical Security:

Biometric access to data centers
Environmental and intrusion monitoring
Continuous surveillance of physical facilities

6. Privacy-First Analytics

Analytics are implemented with privacy in mind to improve services without compromising user confidentiality.

Responsible Tracking:

Session cookies for essential functionality only
First-party analytics without cross-site tracking
No behavioral profiling or advertising

Privacy Features:

Local storage of user preferences
Anonymous usage statistics
User-configurable privacy settings

User Control:

Manage cookie preferences easily
Opt-out options for analytics
Access and request data modifications

7. Purposeful Data Retention

Retention policies balance operational needs with your privacy rights.

Retention Periods:

Order records: 7 years for compliance
Support correspondence: 3 years
Device data: duration of active service

Secure Deletion:

Certified digital erasure
Destruction of physical media
Verification of complete removal

User Rights:

Full access and portability of data
Right to deletion
Simple account closure procedures

Privacy & Security Office

Headquarters:
Tag-r Security Vault
1825 Penn Ave #03, Pittsburgh, PA 15221

Privacy Assistance:
Identity verification is required for all privacy-related requests to protect your information

Privacy policy